Privacy Policy

Introduction

Welcome to the Urja Seva Gomati and Urja Seva Saryu apps, developed by Gram Power India Pvt. Ltd., now known as Polaris Smart Metering Private Limited ("we", "our", "us"). We are committed to protecting your privacy and ensuring that your personal and sensitive data is handled in a secure and responsible manner. This Privacy Policy explains how we collect, use, and share information when you use our apps and services.


Entity Reference

This Privacy Policy applies to the mobile applications Urja Seva Gomati and Urja Seva Saryu, developed by Gram Power India Pvt. Ltd. and listed under the entity Gram Power India Pvt. Ltd. on Google Play.


Types of Data We Collect

We do not collect any personal or sensitive user data through the Urja Seva Gomati and Urja Seva Saryu apps.


Use of Data

Since we do not collect any personal data, we do not use or share any personal information with third parties.


Data Security

We are committed to ensuring that your data is secure. Although we do not collect personal data, we take appropriate measures to protect the data associated with your app usage, such as anonymized analytics data, from unauthorized access or disclosure.


Data Retention and Deletion

We do not retain any personal or sensitive data as our apps do not collect such data. Any anonymized data that may be collected for analytics is retained for improving app performance and user experience and is not linked to any personal identifiers.


Third-Party Sharing

We do not share any personal or sensitive data with third parties, as our apps do not collect such data.


Privacy Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated effective date.


Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, you can contact us at:



Policy Availability

This Privacy Policy is publicly accessible at the following URL: https://www.polarisgrids.com/privacy/. It is non-editable and available in a standard web browser without requiring any special plugins.


Compliance with Google Play Policies

This Privacy Policy is compliant with Google Play’s User Data policies. It is linked on our app’s store listing page in the Google Play Console and is also accessible within the apps Urja Seva Gomati and Urja Seva Saryu.